Care and connection for life after custody

Full referral guide

A simple 5-step pathway for corrections, health and NGO partners

This guide is designed for case managers, correctional officers, parole officers, prison health staff and NGO workers. Following these steps helps us book the right appointment, receive the right information, and provide safe continuity of care.

1. 1

   Discuss the referral with the patient

   Explain that CmyNP offers bulk-billed telehealth consultations with Nurse Practitioner Shari Edwards. Confirm the patient understands and agrees to a referral for OST/ODT, hepatitis C, sexual health, primary care or post-release support. If they consent, move to step 2.

2. 2

   Complete the consent form

   One fillable consent form covers every Justice referral. Ask the patient to tick only what is needed, then read, sign and date it. ODT dosing information is only shared when it applies to that patient.

   Download consent formOr complete consent online
3. 3

   Gather supporting information

   With the patient's consent, collect the documents that will help us provide safe, continuous care. Useful items include:

   • Prison medical discharge summary and current medication list
   • ODT dosing record, last dose date and next dose due — only if applicable
   • Pathology results, including hepatitis B/C and HIV status if available
   • Psychiatric or mental health care summary
   • Release date, parole conditions and community pharmacy details
4. 4

   Choose an appointment for after release

   If the patient is happy to choose a date and time before release, use the Halaxy booking page to select an appointment that falls after their release date.

   Referring from a support line and wanting to book your client an appointment? Click Book now and enter their details.

   Book now
5. 5

   Upload everything securely

   Submit the signed consent form and supporting documents through the secure upload box below — it goes straight into the patient's chart — or email them from a secure government or organisational email address. Please do not send clinical documents from personal email accounts.

   Go to the upload box

   Email referrals