Bulk billing
Who qualifies for bulk billing?
Shari makes every effort to bulk bill wherever possible, so there's no out-of-pocket cost to you. Medicare's telehealth rules normally require an in-person visit with the practice in the last 12 months — but many services and circumstances are exempt. If any of the below apply to you, your telehealth appointment can likely be bulk billed.
Services that are always eligible
If your appointment is mainly for one of these, bulk billing applies regardless of whether you've seen us in person:
Sexual health testing or treatment
Screening, confirmatory testing and treatment for sexually transmitted infections.
Contraception
Contraceptive advice, prescriptions and management.
Hepatitis testing or treatment
Hepatitis B and C screening, confirmatory testing and treatment prescribing.
Circumstances that qualify
You can also be bulk billed if any of these describe your situation:
You've seen Shari face-to-face in the last 12 months
This includes an in-person consultation during her community or correctional health visits. If you saw Shari inside a correctional facility within the last year, you're already eligible — no exemption needed.
You're experiencing homelessness or unstable housing
Temporary, transitional or crisis accommodation, staying with friends or family, or couch-surfing all count. This is common after release from custody and you don't need to share details you're not comfortable with.
You live in a declared natural disaster area
If your local government area is under an active disaster declaration (for example recent flood zones), the usual rules are waived.
You're an infant under 12 months
Babies under one year old are always eligible.
You're isolating under a public health order
If a state or territory health order requires you to isolate or quarantine.
A note on rural and remote areas
Living in a rural or remote area can help with access to care, but on its own it doesn't make a telehealth visit free under Medicare's rules. If you're rural or remote, check whether any of the services or circumstances above apply — many people qualify through those instead.
What if none of these apply?
A small private fee applies, based on how long the appointment takes. Use the fee calculator to see the exact amount before you book — there are no surprises.
Eligibility is always confirmed before your appointment. You'll need a valid Medicare card for bulk billing.